Services
Installed is not the same as ready. We configure, test and hand over a charger that works the way you need it to.
A charger that is wired correctly but configured badly causes problems: tripped breakers when everyone plugs in at 6 pm, residents unable to start a session, or charging costs that can’t be recovered. Commissioning is the step that prevents those headaches. It is where your commercial EV chargers or home wallbox are set up for the way you will actually use them.
Home users mostly need the app working, a schedule for off-peak charging and current limits that suit the supply. Shared sites need more: each charger linked to the platform, user groups for residents, staff, visitors or fleet vehicles, and tariffs that match the body corporate’s or employer’s policy. We set all of this up and test it with real sessions. See EV charging for apartments and complexes for how billing usually works in sectional title schemes.
Where several chargers share a supply, we configure dynamic load management and test it under load. This is what lets several bays charge from a supply that could not run them all at full power at once. Once you are up and running, maintenance and support keeps things that way.
Our process
One team from first enquiry to a working, certified charger. You always know what happens next.
Tell us about your property, your vehicles and what you want to achieve. Photos of your DB board help.
We check your supply, available load, cable route and mounting position, on site or from photos.
A written, itemised quote: charger, installation, any upgrades and the CoC. No surprises later.
Registered electricians install a dedicated, protected circuit and mount the charger neatly.
We configure the charger, test it with you, hand over the CoC and show you how to use it.
This pageWe connect the charger to your Wi-Fi, pair it with your app and set a charging schedule if you want one. Before we leave, you start a session yourself so you know exactly how it works.
For complexes, workplaces and fleets, we connect each charger to the management platform, create user groups and RFID cards, set tariffs and test cost reporting. The site manager gets a walkthrough of the dashboard.
Chargers
![[Brand] [Model] 22 kW dual-socket AC charger, front view](/_astro/ph-1x1-c.fBeEHrH-_ZhaPw0.jpg)
[Brand]
A networked dual-socket AC charger that serves two bays from one unit, with OCPP, RFID access, per-socket metering and load management for shared sites.
![[Brand] [Model] 60 kW DC fast charger, front three-quarter view](/_astro/ph-1x1-a.B_y-El6F_Z1uGB7E.jpg)
[Brand]
A 60 kW DC fast charger with CCS2 and optional CHAdeMO, card or app payment and remote monitoring, for sites where vehicles need range quickly.
It is the process of connecting a charger to a management platform using the Open Charge Point Protocol. Once connected, the platform can authorise users, record sessions and send updates to the charger.
It depends on how you want to bill and report. We can connect to [Platform] or [Platform], or to a platform you already use if it supports OCPP.
Most chargers keep charging and store session data locally, then upload it when the connection returns. We configure an offline fallback that suits your site.
We use the figures from the load assessment to set a maximum for the charging group, then test that the chargers reduce power when the building's demand rises.
Basic commissioning for home chargers is included. Platform set-up for shared and commercial sites is quoted with the project.
More services
An on-site or photo-based check of your supply, DB board and cable route that turns a rough estimate into a fixed quote.
We source and supply AC wallboxes, commercial chargers, DC fast chargers and accessories, chosen to suit your site rather than our stock levels.
Safe, compliant installation of home, commercial and DC chargers by registered electricians, with a CoC issued for the new work.
Service plans, remote monitoring, repairs and warranty handling for the chargers we install, and for many we didn't.
Talk to StrataCharge
Tell us about your site and the vehicles you need to charge. We reply to messages within one business day.
